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Gift Card Policy

Terms and Conditions for use of Gift Cards

The gift cards are issued by Sunwise Electrics ABN 33115585736

Agreeing to these Terms and Conditions:

By purchasing or using, or attempting to use, the gift card you accept and agree to be bound by these Terms and Conditions for Use.

Purchasing Gift Cards:
Gift cards can only be purchased in a Sunwise Electrics & Solar Energy Store in the same way as any goods or services. All gift cards can be loaded with amounts between $5 and $1,000. You cannot pay for a gift card with another gift card.

Using your Gift Card:
You can use the gift card to purchase any goods or services available from a Sunwise Energy Store. Once the transaction has been completed your gift card balance will be reduced by the purchase amount. You can use your gift card for the full value at the time of purchase or the expiry date has passed. The gift card is not redeemable for cash and no change will be given on purchases. The card may used as part payment with the balance being made up with other legal tender. The card is not reloadable and cannot be used for a cash advance.

Exclusions for use of Gift Cards:
From time to time the point of sale system in store may not be connected to the main server and your card transaction cannot be validated. In this event your gift card cannot be used until the system comes back on line.

Validity and Expiry of Gift Cards:
Your gift card will be valid for use for 12 months only 365 days.   Any balance that remains after this date will not be available for use and will not be refunded.

Lost or stolen Gift Cards:
Treat your card like cash. Lost or stolen cards will not be replaced or refunded. You are responsible for the use and safety of your gift card. You are liable for all transactions on your gift card.

Re-issue of faulty or damaged Gift Cards:
A defaced, mutilated, altered, lost or stolen gift card will not be replaced, refunded or redeemed unless it can be proven that the gift card was faulty or damaged as a result of the production process or otherwise due to the fault of the Company, its agents, franchisees or contractors.

Any enquiries or complaints about goods or services purchased with a gift card must be resolved directly with the store concerned. Any concerns with the gift card can be directed to (08) 9791 1117

For more information regarding these terms and conditions please contact the Marketing Manager on (08) 9791 1117